Last updated: 12th April 2022
We, Tineke Training Limited are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.
You can visit our website without telling us who you are and without revealing any information about yourself. Where our site asks for information, namely if you sign up to our newsletter or complete the contact form; you will be asked to provide certain information. This includes your name, email address, organisation (if any), position (if any), address and telephone number. We will store this data and hold it on computer or otherwise.
We may use information that you provide:
1.To communicate directly with you via email and telephone.
2.For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
Concerning learner data, during courses a register of attendance is recorded along with the learner details including: name, date of birth, email address and address. On some accredited courses, the learner is required to complete a workbook/ exam paper. This along with their personal details outlined above is submitted to our Awarding Body First Aid Awards Ltd (Nuco Training Ltd). The sole purpose of this is to register the learner as qualified and enable certification, for external quality assurance should our Awarding Body require it, and our internal quality assurance. After three years and six months, the learner’s paperwork is destroyed. We keep a record of the learner on computer in order to notify them when they are due to renew their qualification.
In terms of photography and videography during training sessions, we always seek consent from learners and ask for permission to use on our website, social media (Facebook, Twitter and Instagram) and marketing literature. Once published, if an individual change their mind about use of their image; they can request for it to be removed. We will do this within 24 hours.
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookie collect the information in an anonymous form.
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. Cookies are used to provide anonymised tracking data to third party applications like Google Analytics.
To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.
If you do not wish to accept cookies from our website, please leave immediately and then delete and block all cookies. Alternatively, you may opt out of receiving information from us by e-mail, telephone or post. Our phone number is +44 (0)1158 882151, or you can e-mail us on firstname.lastname@example.org.
We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request. Any request should be sent to:
Tineke Training Limited, 27 David Grove, Beeston, Nottingham, NG9 3AF United Kingdom.
Want to discuss your training needs? Contact us, we'll be happy to help.